FAQs – Eichmann.store
Welcome to the Eichmann.store FAQs page! Here, we’ve compiled answers to some of the most common questions to help you with your shopping experience. If you don’t find what you’re looking for, feel free to reach out to us at [email protected] or call us at +1 417-244-0523.
What payment methods do you accept?
We accept secure payments through PayPal and Payoneer. These options provide a safe and convenient way to complete your purchase, ensuring that your payment information is protected.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order’s progress on the shipping carrier’s website. If you do not receive a tracking number or have any issues tracking your order, please contact us at [email protected].
What is the cost of shipping?
We charge a flat shipping fee of $6.99 for all orders, regardless of the size or number of items.
Do you ship internationally?
At this time, Eichmann.store only ships within the United States. We hope to expand our shipping options in the future, so stay tuned for updates!
How long does it take to process my order?
Once your order is placed, we will process and prepare it for shipment within 1-3 business days. You will receive an email notification with tracking information as soon as your order is shipped.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible at [email protected]. Once your order has been processed and shipped, we are unable to make changes or cancellations.
What are the shipping times?
After your order has been processed, shipping typically takes between 7-15 business days, depending on your location. We ship across the United States, and delivery times may vary slightly based on local postal services.
What is your return policy?
We want you to be fully satisfied with your purchase! If for any reason you are not, we accept returns within 15 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached. Please contact us at [email protected] to initiate the return process.
If you have any questions or need assistance, our customer service team is here to help! You can reach us via email at [email protected] or call us at +1 417-244-0523 during our business hours:
Monday to Friday: 8 AM – 6 PM
Saturday & Sunday: Closed